Getting Started

A quick tour of the WMS Sync window so you know what you're looking at the first time you open it.

Opening WMS Sync Hub

From the AutoCount main menu: Operation → WMS Sync Hub → WMS Sync.

After opening, the window defaults to the Item Code Sync page (because the entire sync flow starts from item master).

The window at a glance

You'll see three main areas:

1. Green header (top). Shows the current page title (e.g. "WMS Sync Hub / Item Code Sync"), so you always know which menu you're on.

2. Left navigation bar. Six menus:

   • Item Code Sync — push items to WMS (first step of the flow)
   • PO → ASN Sync — tell WMS to expect incoming goods
   • Picking List Sync — send picking notes to WMS
   • Cancel Picking Job — stop pickings you don't want
   • Sync Log — every transaction with WMS (full request/response captured)
   • About — version, check-for-updates

3. Toolbar on each tab. Common buttons:

   • Start Sync / Stop Sync — master switch for that tab's worker
   • Sync Now — push the ticked rows immediately (with confirmation dialog)
   • Retry Failed — reset selected "errored" rows back to pending (with confirmation)
   • Filter — filter the table by date / keyword

Footer status indicator

A small status bar at the very bottom of the main window:

WMS Sync Hub v1.6.4 · API v1.6.4 · ✓ Connected

Status	Color	Meaning
✓ Connected	green	Everything OK; API reachable
⚠ Mismatch	yellow	Plugin version and API version differ. Ask Solution Provider to align them
API unreachable	red	Backend API service is down. Ask Solution Provider to restart it

Search + Enter key

Every grid has a Filter button + Search textbox above it.

• Type any keyword (item code, picking note number, PO number, customer name…)
• Press Enter = same as clicking Filter; applies the filter immediately

Check for Updates (auto-upgrade)

1. Click About in the left navigation
2. Click Check for Updates in the dialog
3. If there's a newer version, follow the prompt to install; the API restarts automatically afterward

When to use WMS Sync Hub

• Every morning: open the window, check that the footer is green ✓ Connected.
• Before knock-off: go to Sync Log, filter today, look for red ✗ errors.
• After major AutoCount changes (new items, bulk PO import, customer cancellations): go to the relevant menu and confirm the changes synced through.

If this is your first time

Solution Provider should already have done these:

• Installed the WMS Sync Hub .app via AutoCount's Plug-in Manager
• Installed the API as a Windows Service
• Filled in the WMS partnerId / partnerKey / customerCode / warehouseCode
• Configured the public webhook endpoint (Cloudflare Tunnel or similar)

You don't need to install anything yourself. If a menu is missing or the footer is red, that's a Solution Provider issue — pass it on.